Privacy Policy

Introduction

Articulated ("we," "our," or "us") operates the Articulated mobile application (the "App"), an AI-powered speech coaching platform that helps users improve their communication skills through simulated conversations and real-time analysis.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App. Please read this policy carefully. By accessing or using the App, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with the terms of this policy, please do not access or use the App.

Information We Collect

Account Information

When you create an account, we collect the following information provided through your chosen sign-in method (Google or Apple):

• Email address
• Display name
• Authentication tokens (managed securely by Firebase Auth)

Voice Recordings

During conversation practice sessions, we capture your voice input for real-time processing and analysis. Please see the dedicated "Voice Data" section below for complete details on how we handle this sensitive information.

Usage and Analytics Data

We automatically collect certain information about how you interact with the App, including:

• Screens viewed and features used
• Session frequency, duration, and scenarios practiced
• Device type, operating system, and app version
• Language and locale preferences
• General performance metrics (load times, errors encountered)

Crash Reports

When the App experiences an error or crash, we collect diagnostic data including stack traces, device state information, and the sequence of actions leading to the issue. This data does not contain personal content such as voice recordings or conversation transcripts.

Subscription Data

If you purchase a subscription, we receive transaction confirmation and subscription status information from our payment processor, RevenueCat. We do not receive or store your payment card details, bank information, or other financial credentials. All payment processing is handled entirely by Apple (App Store) or Google (Play Store).

How We Use Your Information

We use the information we collect for the following purposes:

• Provide and maintain the service: To operate the App, authenticate your identity, process your voice input during practice sessions, and deliver personalized speech analysis and feedback.
• Improve the App: To understand usage patterns, diagnose technical issues, and develop new features that better serve our users.
• Manage subscriptions: To verify your subscription status and ensure you have access to the features included in your plan.
• Communicate with you: To respond to your support requests, send service-related notices, and provide updates about changes to our terms or policies.
• Ensure security: To detect, prevent, and address fraud, abuse, and technical issues.

Voice Data

We understand that voice data is particularly sensitive, and we have designed our system with your privacy as a priority.

How Voice Data Is Processed

When you engage in a conversation practice session, your voice is:

• Captured by your device and transmitted securely (via HTTPS) to our servers for processing
• Transcribed and analyzed in real-time to generate speech metrics across dimensions such as clarity, pace, confidence, filler word usage, vocal variety, conciseness, and fluency
• Used to generate AI responses during the conversation session

Voice Data Retention

Your raw voice recordings are not stored permanently. Audio data is processed in real-time during your session and is discarded from our processing servers once the session ends and your analysis results have been generated. We retain only the derived analysis results (scores, metrics, and textual feedback) — not the original audio.

What We Do Not Do With Your Voice Data

• We do not sell your voice recordings to third parties
• We do not use your voice recordings to train machine learning models
• We do not create voice profiles or biometric identifiers from your recordings
• We do not retain audio files beyond the duration needed for real-time session processing

Third-Party Services

We use the following third-party services to operate the App. Each service has its own privacy policy governing how it handles your data:

Firebase Authentication (Google)

We use Firebase Authentication to manage user accounts and sign-in. When you sign in with Google or Apple, Firebase receives and stores your authentication credentials. Firebase is operated by Google and is subject to the Google Privacy Policy.

Google Sign-In and Apple Sign-In

We offer sign-in through Google and Apple to simplify account creation. These providers share limited profile information (name, email) with us upon your authorization. You can manage the permissions granted to Articulated through your Google or Apple account settings at any time. Apple Sign-In also offers the option to hide your email address, in which case Apple provides a private relay address.

PostHog (Analytics)

We use PostHog to collect anonymized usage analytics, which helps us understand how the App is used and where we can improve. PostHog may collect device identifiers, session data, and interaction events. You can learn more in the PostHog Privacy Policy.

RevenueCat (Subscription Management)

We use RevenueCat to manage in-app subscriptions and purchases. RevenueCat processes subscription events and status information received from Apple and Google. It does not have access to your payment credentials. For more information, see the RevenueCat Privacy Policy.

Data Retention

We retain your data for as long as necessary to provide the services you have requested and to fulfill the purposes described in this policy:

• Account information: Retained for as long as your account is active. Upon account deletion, your personal data is removed within 30 days, except where we are required by law to retain it longer.
• Voice recordings: Not stored permanently. Processed in real-time and discarded once the session analysis is complete.
• Analysis results: Retained for the duration of your account so you can track your progress over time. Deleted upon account deletion.
• Usage analytics: Retained in anonymized or aggregated form. Individual session data is automatically purged after 12 months.
• Crash reports: Retained for up to 90 days for diagnostic purposes, then automatically deleted.

Your Rights

Depending on your location, you may have certain rights regarding your personal data. We are committed to honoring these rights regardless of where you reside.

Rights Under the General Data Protection Regulation (GDPR)

If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, you have the following rights under the GDPR:

• Right of access: Request a copy of the personal data we hold about you
• Right to rectification: Request correction of inaccurate or incomplete personal data
• Right to erasure: Request deletion of your personal data, subject to legal retention requirements
• Right to restrict processing: Request that we limit how we use your data in certain circumstances
• Right to data portability: Request your data in a structured, commonly used, machine-readable format
• Right to object: Object to the processing of your personal data for certain purposes, including direct marketing
• Right to withdraw consent: Where processing is based on consent, withdraw that consent at any time without affecting the lawfulness of prior processing

To exercise any of these rights, contact us at support@articulated.app. We will respond to your request within 30 days as required by law.

Rights Under the California Consumer Privacy Act (CCPA)

If you are a California resident, you have the following rights under the CCPA:

• Right to know: Request disclosure of the categories and specific pieces of personal information we have collected about you, the sources of that information, the business purposes for collecting it, and the categories of third parties with whom we share it
• Right to delete: Request deletion of your personal information, subject to certain exceptions
• Right to opt out of sale: We do not sell your personal information. If this changes, we will provide a clear opt-out mechanism
• Right to non-discrimination: We will not discriminate against you for exercising your CCPA rights

To submit a request, email us at support@articulated.app. We will verify your identity and respond within 45 days as required by the CCPA.

Children's Privacy

The App is not intended for use by children under the age of 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children under 13.

If we learn that we have inadvertently collected personal data from a child under 13, we will take steps to delete that information as promptly as possible. If you believe a child under 13 has provided us with personal information, please contact us at support@articulated.app.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will:

• Update the "Effective date" at the top of this page
• Notify you through the App or via email for significant changes
• Provide a reasonable period for you to review the changes before they take effect

Your continued use of the App after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: